Hosted at The British Motor Museum
It’s been a whole 5 years since our last CX Day – we can’t quite believe where the time has gone! So being our first CX event since the pandemic, we’re extra excited for this one. It’s going to be bigger and better than ever! This year we’re hosting our exclusive FREE to attend CX day on 8th June at The British Motor Museum – an incredible venue, also giving attendees the chance to visit the museum after the event.
Senior CX Professionals & Insights
Our Customer Experience events bring together Senior CX Professionals from world class brands, offering the chance to network and share best practises across a range of industries. Mike Dalloz, CEO of PiP will be leading conversations around the challenges facing the CX industry including:
- Recruiting for behaviours
- Are you a sales or service environment?
- How to develop a coaching culture
- Geographical CX Insights
- Is your CX message aligned?
- Call Centre behaviours = a consistent multichannel CX
Guest Speakers & Awards
For the first time ever, we’ll be presenting some awards to celebrate and reward some of the very best in the industry. We also have guest speakers lined up from some of the UK’s leading brands sharing their innovative approaches around customer service excellence. Our latest guest speaker announced is Head of Customer Experience at Sky who will be presenting a case study on their recent Retail project and CX Sales Strategy Activity.
What to expect from our CX events
If you haven’t attended one of our CX days before, take a look at our videos below from past events – you won’t want to miss out!
FREE EVENT: Limited Spaces Available
Spaces are limited and filling up fast! If you’re interested in attending, please send an email to enquiries@performanceinpeople.co.uk
CX Day 2017:
CX Day 2018:
