Ever wondered what it's like to be a mystery shopper? If you’re interested in the opportunity to be a mystery shopper in the UK, then Performance in People is the company to choose. As the UK’s largest mystery shopping company, we offer a wide range of mystery shopping jobs to field-based operatives.
From video mystery shopping, telephone mystery shopping and report-based mystery shopping, there are many different opportunities offered. Below, we’ve written a helpful guide to the various types of mystery shopping - keep reading to learn more.
Mystery Shopping Assignments
Mystery shopping jobs involve posing as a real customer and recording the entire experience; they can range from enquiring about holidays abroad to testing the latest gadget or driving a brand-new car. These are some of the different assignments you could be involved in as a mystery shopper;
- Video Mystery Shopping
In this role, you'll use hidden camera gear to capture your entire shopping journey. This is an excellent opportunity for those who love to explore different stores and locations. Your recorded experiences will serve as invaluable data for businesses looking to improve their customer service. The compensation range is £20 to £70, depending on the brief.
- Report-Based Mystery Shopping
If you prefer a more straightforward approach, this role is for you. You'll visit stores in your local area or even venture further afield. After your visit, you'll complete an online questionnaire detailing your experience. We provide all the guidance you need to make each assignment a success. The compensation range is £8 to £30.
- Telephone Mystery Shopping
For those who'd rather work from the comfort of their home, telephone mystery shopping is an ideal choice. You'll conduct evaluations over the phone, which may include customer satisfaction surveys or market research. The best part? There's no need to submit a written report, and the average earnings are between £2 and £15.
- Audio Mystery Shopping
In this role, you'll visit a location while covertly recording the conversation. This type of mystery shopping is often used by banking clients to ensure compliance, and the compensation range is £60 to £100.
- Housekeeping Auditors
As a housekeeping auditor, you'll openly visit client stores to assess various aspects like stock levels, cleanliness, and customer facilities. These visits usually last 20-30 minutes, and you can return for multiple checks. The compensation is around £20 per average visit.
Commonly Asked Questions
We receive a number of FAQs regarding how are services work, what’s involved and how you get started, which we’ve answered here below;
- Is it Flexible?
Absolutely, when it comes to mystery shopping in the UK, you can decide when and how much you want to work.
- Do you Need Special Equipment?
For video mystery shopping, recording equipment is necessary, and this can be purchased from our online shop – we have a special discounted rate and pricing plans for PiP shoppers!
- Is Training Provided?
Yes, we offer detailed briefs and even mentoring days for video mystery shoppers (mentor days are free when purchased with one of our kits deals!).
- Do you Need a Car?
A car and driving licence are essential for video mystery shopping, especially for automotive client assignments. If you are able to travel further afield, you will have access to even more jobs.
- How Do you Apply?
Getting started is easy. Simply fill out a short application form on our website, and you'll soon receive login details to access available assignments.
- Why Choose Performance in People?
There are so many reasons to choose Performance in People. Firstly, we allow you to enjoy the freedom to select assignments that align with your personal schedule, ensuring a work-life balance that suits you. Secondly, we provide comprehensive support, which includes in-depth briefs, specialised training, and a devoted programme coordinator for each client to guide you through the process. Additionally, you will get paid monthly by us for all successfully completed tasks.
Apply for Mystery Shopper Jobs Today
If you have any questions about mystery shopping jobs in the UK, please contact us on 01983 568080 or email us at enquiries@performanceinpeople.co.uk to find out more. We look forward to hearing from you soon.
