Persimmon Homes
June 26th 2024
Performance in People (PiP) has been working with Persimmon since the start of 2024 to deliver a regular video mystery shop programme across their network of developments. The mystery shopping output is used as a training and development tool with the aim to improve the customer experience and maximise sales conversion opportunities....
Why choose PiP?
Based on the Isle of Wight, Performance in People (PiP) was established in 2000 and today works with some of the world’s leading brands across a range of sectors including automotive, retail, financial and house-building.
Our clients have a dedicated account management team that works closely together to ensure the programmes we deliver fulfill our client’s objectives and improve customer experience, sales performance, and staff behaviours across their UK network.
PiP are experienced in delivering high-volume multi-product programmes and prides itself in achieving industry-leading quality standards. In turn, this has produced strong client partnerships – with some relationships and programmes running for more than 15 years!